Perfect Fitness Solutions Pvt Ltd ("PFS," "we," "us," or "our") is committed to safeguarding your privacy. This policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Site"), register for events, or purchase services and products.
By using our Site or services, you consent to the practices described here. If you disagree with any part of this policy, please refrain from using our offerings.
1. Information We Collect
We may collect personal information in several ways, including through direct input, program enrollment, and automatic tracking.
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Personal Identifiable Information (PII): Provided during event registration, purchases, or communication. This includes:
- Name
- Email address
- Phone number
- Mailing/Billing address
- Date of birth (for age verification)
- Emergency contact information
- Health & Fitness Information: Details you share for coaching or nutrition services to help personalize your plan. We treat this as sensitive data and use it solely to deliver the requested service.
- Payment Information: Payment details are processed by trusted third-party processors. We do not store full card numbers.
- Derivative Data: Automatically collected information such as IP address, browser type, operating system, and pages visited.
2. How We Use Your Information
Your data helps us deliver tailored, reliable experiences across our services.
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Provide & Maintain Services:
- Manage event registrations ("Signature Strides").
- Deliver customized coaching and nutrition plans ("Personal Performance Hub").
- Fulfill and ship orders ("The Gear Grid").
- Process payments and prevent fraud.
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Communicate With You:
- Send confirmations, receipts, and pre-event briefings.
- Provide coaching updates and progress check-ins.
- Answer support inquiries and feedback.
- Share newsletters or promotions (opt-out anytime).
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Improve & Innovate:
- Analyze platform usage to enhance user experience.
- Develop new offerings and features.
3. How We Share Your Information
We do not sell or rent your personal data. Sharing occurs only when necessary to support your experience or comply with legal obligations.
- Service Providers: Trusted vendors that assist with payment processing, race timing, email delivery, or analytics. They are bound to protect your information.
- Event Operations: For in-person events, essential details such as your name and emergency contact may be shared with medical teams or race directors for safety.
- Legal Requirements: Information may be disclosed when required by law or legitimate governmental requests.
4. Data Security
We employ administrative, technical, and physical safeguards to protect your personal information. No online transmission is entirely secure, so we encourage you to stay vigilant.
5. Cookies & Tracking Technologies
Cookies help us remember your preferences and understand how you interact with the Site. You can disable cookies in your browser settings, but doing so may limit certain features.
6. Your Data Rights
You may request to access, update, or delete your personal information, subject to legal requirements. Reach out via the contact details below to exercise these rights.
7. Children's Privacy
Our services are designed for individuals aged 18 and above. We do not knowingly collect personal data from children under 18.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will appear on this page with an updated "Last Updated" date.
9. Contact Us
Perfect Fitness Solutions Pvt Ltd
For privacy inquiries, email us at support@coachravinder.com.